Whether it's keeping you updated about the latest activity around an innovation force you're following, letting you know you have a new evaluation awaiting your scores, or receiving updates on the progress of your Idea, keeping users informed and engaged is critical to our success. With Email Notifications, users will be notified promptly, kept in the loop, and triggered to perform certain actions in the tool.
This table shows which users will receive email notifications when certain actions are performed in the tool:
|
Notification Triggers |
Who Gets Notified |
|
A new Idea is added to a Campaign or Portfolio |
Campaign or Portfolio team members |
|
A user is added as a team member to a Campaign or Portfolio |
The user(s) added |
|
A Campaign or Portfolio was #mentioned in a comment |
Campaign or Portfolio team members |
|
An evaluation status is changed to "Complete" |
Idea team members |
|
An Idea is added to an evaluation |
Idea team members |
|
An evaluation status is set to "In Progress" |
All evaluators in the evaluation |
|
A user has not completed their evaluations 3 days after evaluation was marked as "In Progress" |
Select evaluators in the evaluation |
|
A user is added as an evaluator |
The user who was added to the evaluation |
|
New activity and updates for a force you follow |
All users who follow the force |
|
Incomplete milestone tasks after 1, 7, and 30 days after due date |
Idea team members |
|
A user is added as a team member to an idea |
Idea team members |
|
An Idea was #mentioned in a comment |
Idea team members |
| A Campaign or Portfolio was #mentioned in a comment
|
Campaign or Portfolio team members |
|
A user was @mentioned in a comment |
The user mentioned in the comment |
| An Idea that has been inactive for 30, 60, and 90 days | Idea team members |
| An Idea is assigned to an Idea Guide | The Idea Guide |
| An Idea's status is changed | Idea team members |
| An Idea's stage is changed | Idea team members |
| An evaluation status is set to "In Progress" | Idea team members |
| A new reply to your comment (in discussion/timeline section) | The original commenter |
| A new comment in an Idea (in discussion/timeline section) | Idea team members |
|
An evaluation recommendation is posted |
Idea team members |
|
A milestone task is assigned to the Idea |
Idea team members |
|
Idea team member checks off a completed milestone task |
The Idea Guide |
|
A user group was @mentioned in a comment |
The user group mentioned in the comment |
Note: Users will not receive email notifications for triggers that are not listed above.
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