The Centralized Analytics Dashboard houses all analytics pertaining to ideas, portfolios, campaigns, pages, and users. Administrators will be able to see all of this data in one place, and then filter it by a number of different attributes, which makes it easy to pull the information they need for analytics reports.
In this dashboard, admins will be able to see various chart data such as number of New Content, Content Views, Content Likes, and Comments.
Admins can also view analytics related to users such as the number of Accounts Created, User Sessions, and Unique Users.
Note: Depending on the content type you select, some of the data mentioned above may not all be available.
Example of Content Analytics:
Example of User Analytics:
Admins also have the option to choose a date range for the chart data you'd like to see. To get there, click the date range button on the top left hand corner of the dashboard. Here, you can filter your content by Created Date or Published Date. You can also chose your date rage using a custom date range or Quick Select.
Additionally, admins also have the option of filtering the chart data with related tags (Status, Forces, Attributes, Portfolios, Workspaces, Users, and User Segments). For User Analytics, they can filter the chart data by Workspaces or User Segments.
To get there, click the filter icon on the top right hand corner of the dashboard.
Note: Depending on the content type you select, some filtering tags mentioned above may not all be available.
Note: To download the analytics chart, click on the "ellipsis button" and select from various download options. Occasionally, users have reported download issues related to their browser settings. If you’re experiencing these issues, please contact your IT administrator for further assistance.
Content Analytics Terms
New (Content): The total number of new content (Ideas, Pages, Campaigns, Portfolios) created over the selected date range.
(Content) Views: The total number of content views over the selected date range. A view is defined as a period of time (3 hours) within which users are actively viewing content in the tool.
For example, a user who views an Idea 10 times within a 3-hour period will only counts as 1 view. This means that each piece of content (Idea, Page, Campaign, Portfolio) can have up to 8 views within a 24-hour period.
(Content) Likes: The total number of Likes your content type received over the selected date range.
(Content) Comments: The total number of Comments your content type received over the selected date range.
User Analytics Terms
Accounts Created: The total number of new user accounts (first time users) created over the selected date range.
User Sessions: The total number of user sessions (activity) in the tool over the selected date range. A session is defined as a period of time (3 hours) within which a user is actively engaged in the tool.
Note: A user engaged in any activity in the tool within a 3-hour period counts as 1 user session. Each user can have up to 8 user sessions within a 24-hour period.
Unique Users: The total number of individual users (unique users) over the selected date range.
Note: A user that logs into the tool within the selected date range counts as 1 unique user.
Comments
0 comments
Please sign in to leave a comment.